Insights

I want to share this thought-provoking photo that highlights the importance of patient perspective and communication. I took it while...

I can count on one hand the number of times in my life that I’ve been sick or injured enough to visit an A&E. Two of those visits...

Also: Avoid These Mistakes and Drive Patient-Centric Change Successfully Undertaking a Patient Journey Mapping exercise is a great way to...

care.coach is doing some amazing things with human-backed conversational avatars for elderly and disabled patients, and this podcast...